Frequently Asked Questions

Suggested FAQ’s

The Tests

Do I need to visit a medical center for this test?
No. Tests can be ordered directly on our website, and delivered internationally (see current list of included countries). The test is completed entirely in the comfort of your own home, with results reaching your smartphone in around 10 minutes.
When will my results be ready?
Test results will be ready to view in your app in approximately 10 minutes after your completed test has been submitted via the Chromacare app. Connection to cellular data or wifi is required for results to be processed.
Can I share my results with my doctor?
Yes. In fact, we've built that feature right into our app for easy communication and monitoring between you and your physician.
Can I use any phone for the test?
Any smartphone (Android or IOS system) can be used for reading your test result.
How often should I be testing myself?
Testing frequency depends on the particular test, and your individual needs. Please consult a medical professional to discuss frequency and any necessary treatment plan options.
Do I need to fast before testing?
Now: For our current biomarker tests (Ferritin and ApoB), no fasting is required prior to testing. It is a good idea to stay hydrated, and maintain your typical levels of food and beverage intake.